Accounts Receivable Collection

When to Use This Form

• When users need to create, review, or update Accounts Receivable Collection.
• When the transaction needs to become part of reports, balances, journals, or the next workflow.
• When existing data needs correction because policies, accounts, prices, contacts, or operating rules have changed.

Before You Start

• Make sure the user has access to this menu and the related reference data has already been prepared.
• Check required fields first, especially codes, names, dates, accounts, customers, suppliers, products, divisions, or departments.
• If the form uses active status, confirm the status before saving so the data appears in the correct selections.

Workflow

1. Open Sales & POS / Returns & Receivables / Accounts Receivable Collection.
2. Create a new record, or select an existing record when the data needs to be corrected.
3. Fill in the required fields and complete supporting information that helps search, reporting, or transaction processing.
4. Review detail lines, totals, payment information, taxes, discounts, and notes before saving.
5. Click Save. If the application shows a validation message, follow the message until the data is saved successfully.

Key Fields

Details and Relationships

• If the form contains detail lines, each line affects totals, balances, stock, journals, or follow-up documents.
• Audit fields are filled in automatically by the application and help support teams trace changes.

Receivable Term Discount Calculation

• A receivable collection discount can only be calculated automatically when the original sales invoice was created with a payment term that actually defines an early-payment discount rule, such as a percentage discount if the customer pays within a certain number of days.
• The core date comparison is the sales invoice date versus the collection date. If the customer pays inside the discount window defined by the term, the term discount remains valid.
• If the collection date is already beyond the discount limit defined by the term, the system should treat the discount as expired, so the receivable is settled at the normal amount without that term discount.
• The discount amount is normally calculated from the outstanding invoice amount on the receivable line being settled. If the invoice is collected in stages, users should verify whether the discount is still appropriate for the remaining receivable being collected now.
• A valid term discount reduces the receivable amount settled by the customer. In practice, the cash or bank amount received can be lower than the gross invoice amount because the customer uses the early-payment discount right.
• If the company uses rounding, tax effects, or additional charges, make sure the order of calculation is understood correctly. The payment term only defines the discount right; the final accounting value still follows the company's transaction and posting rules.
• If the discount result does not match expectations, review the payment term on the source sales transaction, the invoice date, the collection date, and whether the receivable has already been partially collected before.

After Saving

• The transaction can be used by reports, audit checks, and the next related process.
• If the term discount is still valid, the receivable settlement amount and related journals are affected by that payment discount.
• Changes are normally used for new activity. Historical documents remain available for review.
• If required data is incomplete or inconsistent, the application rejects the save and shows a validation message.

Common Issues

• Data cannot be saved: complete required fields and read the validation message shown by the application.
• Data does not appear in selection or search: check active status, access rights, filters, and the search keyword.
• Duplicate code or name: use the existing record when it should be corrected, or use a different code for a new record.
• The payment discount does not appear or the amount is wrong: check the payment term on the source sales transaction, the discount day limit, the collection date, and whether the receivable has already been partially collected.
• Report values do not match: recheck reference data, accounts, dates, transaction status, and related filters.

Available Fields

The list below summarizes the fields available in this form. Field labels follow the English UI language file used by the application.

Menu Location

• Sales & POS / Returns & Receivables / Accounts Receivable Collection
  /form/receivablepayment