Queue Management
Menu group for the Queue add-on: ticket kiosk, waiting-room display, counter screen, service/counter/device masters, ticket history, and waiting-time reports.
Forms
7 menus
Reports
6 menus
Pages & Links
5 menus
How to Use This Module
- Use this page to review the latest menu grouping that matches the current application structure.
- Start from transaction or operations categories for daily work, then use master or setup categories for configuration.
- Use reporting menus for validation, reconciliation, audit review, and analysis.
- Some menus only appear when the feature package and access rights are enabled.
Menu List
| Menu Location | Name | Route | Type |
|---|---|---|---|
| Queue Management / Screens & Kiosk / Queue Module Concepts | Queue Module Concepts | /queueconcept |
Page |
| Queue Management / Screens & Kiosk / Queue Dashboard | Queue Dashboard | /dashboardqueue |
Page |
| Queue Management / Screens & Kiosk / Queue Kiosk | Queue Kiosk | /queuekiosk |
Page |
| Queue Management / Screens & Kiosk / Queue Display | Queue Display | /queuedisplay |
Page |
| Queue Management / Screens & Kiosk / Counter Screen | Counter Screen | /queuecounter |
Page |
| Queue Management / Queue Masters / Queue Service | Queue Service | /form/queueservice |
Form |
| Queue Management / Queue Masters / Counter | Counter | /form/queuecounter |
Form |
| Queue Management / Queue Masters / Queue Device | Queue Device | /form/queuedevice |
Form |
| Queue Management / Queue History / Queue Ticket | Queue Ticket | /form/queueticket |
Form |
| Queue Management / Queue History / Call History | Call History | /form/queuecall |
Form |
| Queue Management / Queue History / Counter Session | Counter Session | /form/queuecountersession |
Form |
| Queue Management / Queue History / Number Counter | Number Counter | /form/queuenumber |
Form |
| Queue Management / Queue Reports / Today's Queue | Today's Queue | /report/queuetoday |
Report |
| Queue Management / Queue Reports / Counter & Officer Performance | Counter & Officer Performance | /report/queuecounterperf |
Report |
| Queue Management / Queue Reports / Waiting Time vs SLA | Waiting Time vs SLA | /report/queuewaitsla |
Report |
| Queue Management / Queue Reports / Peak Hours | Peak Hours | /report/queuepeakhours |
Report |
| Queue Management / Queue Reports / No Show & Skipped Tickets | No Show & Skipped Tickets | /report/queuenoshow |
Report |
| Queue Management / Queue Reports / Monthly Recap by Division | Monthly Recap by Division | /report/queuemonthly |
Report |